The strategy and the build.
In the same conversation.

TopRated brings marketing and engineering together to help service businesses give their next customer a clearer path. Tim and Pavan connect the commercial question with the work needed to answer it.

Tell us about your business
Tim

Strategy &
relationships

Pavan

Engineering &
implementation

Tim

Commercial strategy and relationships

Tim works on the offer, the audience and the business behind the brief. His background spans marketing, sales and operations, with an interest in practical work that helps business owners connect with their customers.

Pavan

Engineering and implementation

Pavan turns the plan into working websites, integrations and automation. He brings software and streaming experience to the team, and helps shape focused services that are understandable for the people buying and using them.

Built around the
way you work.

A service business needs more than attention. Someone has to answer the enquiry, ask the right questions and make the next step happen.

That is the work we connect: the offer and creative, the page people visit, and the systems that help your team follow through. We can begin with a focused project and expand the scope when there is a clear reason to.

See the connected approach

How we
approach the work.

These are the expectations we bring to a project, from the first conversation to the handover.

Start with a specific problem.

We focus the work on a service, a customer and a next step. That gives the strategy and the build something concrete to answer.

Make the handoffs part of the work.

An enquiry needs somewhere to go. We think about the page, the follow-up and the people using the system together.

Agree what is included.

A written scope sets expectations for deliverables, access, costs and support. Specialist work and integrations are defined as part of that conversation.

Use evidence to guide the next decision.

We agree what to measure and explain what the available data can tell us. That keeps reviews connected to the business problem.

Find the right starting point.

Let's talk about the work ahead.

Tell us what you are trying to grow and what is getting in the way. We'll take it from there.

Let's talk about your business